The video conferencing service has become vital social media for millions of users seemingly overnight. (Photo Illustration by Budrul Chukrut/SOPA Images/LightRocket via Getty Images) SOPA Images/LightRocket via Getty ImagesĪnd just like that, we’re all using Zoom. seen displayed on a smartphone with a computer model of the COVID-19 coronavirus on the background. Our second-floor Member Services Center is easily accessible through the entrance at the southeast corner of the building, facing the Vietnam Veterans Memorial Plaza. You will need a valid government-issued photo ID that includes a signature to enter the building.CHINA - 2: In this photo illustration the American video Communications company Zoom logo. to 5:00 p.m., Monday through Friday, except on official New York City holidays. By Mail: Send correspondence to TRS at 55 Water Street, New York NY 10041, but do allow extra time for delivery.By Fax/E-Fax: Use (212) 918-9253 if you need to submit documents to TRS. To protect the security of your information, TRS cannot provide case-specific information via email. By Email: Send a general inquiry or form request to we will do our best to reply within three to five business days.By Video Conference: Schedule a one-on-one virtual meeting with a Member Services Representative.Due to extremely high call volume, we recommend using a different method if possible. At TRS: Meet with a Member Services Representative and/or drop off paperwork during business hours. (Appointments are not required.).If you need assistance from TRS, we're ready to help! Here’s how you can currently reach us:
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